The pandemic forced countless restaurants to figure out how to serve their customers off-premise efficiently. For many, the learning curve was steep and rapid.

However, operators are now taking a closer look at their off-premise programs with the goal of optimizing processes and profitability. As the industry continues to evolve, off-premise service has become a business staple: 78% of operators surveyed now say off-premise services are a strategic priority for their operation.¹

In this article, you will get an update on off-premise growth and learn how operators are adapting this service now that the crisis has passed.

Off-premise dining continues to grow, albeit at a slower rate.

In 2022, the off-premise channel experienced 1% growth compared to 2021, trailing overall market growth.